MEET OUR TEAM
MEET OUR TEAM
The OneSource Team is comprised of highly trained, licensed professionals with one central focus, to provide you with the one of a kind “OneSource Experience”! We utilize our entire team to give you the expertise necessary to truly understand what it means to be a OneSource client.
Our mission is to build and maintain long-lasting, consistent, and honest relationships with our clients, which we recognize play a crucial role in meeting the goals set forth by OneSource.
Mark Acre is CEO of the Ozark, Mo.-based OneSource Insurance Group, a company he launched in 2007. He grew up in Poplar Bluff, MO and moved to Springfield in 2002 to complete his Bachelor of Arts degree at Missouri State University. Mark began his insurance career in 2005, where he became a Top 10 agent nationwide for the Torchmark Corporation and he went on to be a Top 5 manager in 2006. Mark started his own firm in 2007 where he serves clients in all lines of insurance and financial services.
Mark is a Trustee on the National Board of NAIFA (National Association of Insurance and Financial Advisors). He is also is a Past President of NAIFA Missouri and NAIFA Springfield. Mark has been the board chair of the National YAT Committee and has served as the First Vice Chair of the National APIC committee. He is also a graduate of NAIFA’s LILI(Leadership In Life Institute).
Mark was the recipient of the 2014 NAIFA National YAT Leader of the Year. The National YAT Leader of the Year Award, developed in 2010, recognizes an advisor’s commitment to NAIFA, including service on local, state and national committees and participation in the Leadership in Life Institute (LILI); involvement with state or federal legislative efforts; participation in external service work such as charities; and an ability to inspire others. Other honors include: 2010 Judy Sorensen Memorial Award and 2013 Advisor of the Year for Springfield- NAIFA. In 2015 he was awarded the Business of the Year from the Ozark, Missouri Chamber of Commerce and recently became a 2019 recipient of the 40 Under 40 award given by the Springfield Business Journal.
In addition to his service to NAIFA, Acre is active in his community volunteering and serving as a member or board member in organizations such as the Missouri State University Alumni Council, Ozark Rotary Club, Junior Achievement, Special Olympics, the Muscular Dystrophy Association, and ManUp and Go. Mark is married to Stephanie and they have three children, Brynn, Maddox, and Tobias.
Jennifer Hodges, CIC is the Director of Operations of OneSource Group in Ozark, Missouri. In this capacity, she is responsible for a wide range of functions, including agency management, staff management, recruiting and training new agents, training staff, implementing processes and procedures within the agency, sales and service of all lines of insurance as well as tax preparation.
Jennifer is also the Missouri State President of the National Association of Insurance and Financial advisors. In this role, she leads her state executive committee to provide educational opportunities for fellow members. She also advocates in Jefferson City and Washington DC on behalf of her industry and all insurance consumers.
Jennifer enjoys providing insurance and tax solutions to her clients with an educational approach. She believes that clients are better served when they are armed with the information to reach their own conclusions about their insurance and tax needs. Jennifer loves to help new businesses start on the right track with proper solutions to insurance and tax planning and to watch them grow and become successful.
Broker / Real Estate Agent
Deborah was raised in Duchesne, Utah or more specifically, in the Strawberry Valley. She was raised on a farm where her family churned butter, gathered eggs, canned their own fruit and vegetables, and raised their own beef.
Because her family always planned ahead, Deborah learned how to manage difficulties. This background has helped her manage and thrive in business. She worked in the insurance sector for nearly 22 years where she and her business partner owned and operated an independent insurance agency before selling.
Deborah also started and managed a restaurant with her daughter during the financial crisis of 2009. She and her daughter were nominated for Women Entrepreneur Of The Year in 2013. They successfully sold the restaurant in 2014.
Deborah decided to enter the real estate industry in 2015 because of the knowledge and expertise she acquired working with insureds, and also buying and managing her own rental property. Working with clients and helping them find their way home is her passion.
Deborah is now the broker for OneSource Realty and loves the purpose and dedication that the entire OneSource Group brings to the business.
Commercial Lines Account Manager
Abby Sanders is the Commercial Lines Account Manager here at OneSource Insurance Group. She Grew up in Sparta, MO and now residents right here in Ozark. Abby has been a licensed insurance agent since June of 2019. She brings her talents to OneSource after working for Cox Health systems for 8 years.
In addition to performing her duties as a valuable part of our team here at OneSource, she loves working with her clients with their Auto, Home and Business insurance needs.
Abby is a member of James River Church here in Ozark. She is also a member of NAIFA (National Association of Insurance and Financial Advisors).
Abby is the mother of two handsome boys, Shane and Blake. During her free time, she enjoys spending time with her boys and family, being outdoors and playing sports.
Mary Klob joined the OneSource team in 2014. A native of Farmington, MO she moved to the area in 2011 to be closer to her grandchildren.
She is a licensed agent and enjoys helping our clients with all their Personal Auto and Homeowners insurance needs.
Mary is the mother to two daughters and a son, and “Grammy” to four wonderful grandchildren. She enjoys spending time with her family.
My name is Craig Henley, but most people know me as “Mr. Insurance.” I joined OneSource in 2015 and have served as VP of Sales since 2018. Originally from Jefferson City, I moved to Springfield in 2008 with my wife, Kimberly, and our 3 sons: Braden, Dawson, and Dylan. We are members of Immaculate Conception Church in Springfield where I serve as Grand Knight for the Knights of Columbus. We are all very active in the Springfield Catholic Community.
Currently, I serve as a Board Member for Sprout Business Group of Springfield, a group I founded in August 2015. I also proudly serve as a Board Member for Man Up and Go, a local non-profit that focuses on the worldwide orphan crises and the positive influence a father has in the life of a child. In February of 2019, I traveled to Africa with Man Up and Go to work with their established programs for orphans. While in Africa, myself and 12 other men climbed Mt. Kilimanjaro and successfully reached its summit of 19,341 feet on February 20th. It was truly one of the most rewarding and spiritual experiences of my life.
I have operated as “Mr. Insurance” for the past 7 years, a name I proudly wear and promote. I strive to be an expert in the Insurance Industry and want Mr. Insurance to be synonymous with credibility and trust. In 2019, I was awarded SBJ’s Most Trusted Advisor Award for the Insurance category. An award I am still humbled and honored to have received.
My passion is working with people. I love the daily interaction that I have with people of all types. Insurance is something that everyone must have but few completely understand. I love having the ability to be an insurance resource and the relationships that I develop along the way. Insurance is more than just protecting a house or a car, more than just protecting your business from getting sued or injured employees and more than just being unable to work or dying unexpectedly. Insurance is truly about making sure the ones you love are taken care of no matter the circumstances. My ideal client wants their spouse and children to know they will always have a place to call home. My ideal client will never have to worry about how they are going to get to work or provide for their family. My ideal client goes to sleep at night content that if there is no tomorrow, they haven’t left their family in financial distress. Most importantly, my ideal client knows that when they need someone they can count on, I will be there.
Ryan Payne joined OneSource as an Advisor in 2008. Ryan consults in all lines of insurance for individuals and small businesses. He graduated from Rogersville High School and went on to study business at Missouri State University. He volunteers with the MDA and the Special Olympics and is a member of the Nixa Chamber of Commerce.
Miles Brown has been with the OneSource Insurance team since 2015. Prior to joining the OneSource team, he began his insurance career at Commercial Insurance Underwriters in 2011. Miles specializes in Commercial Property & Casualty and Personal Lines Insurance including home, auto, and life insurance.
Miles has a passion for providing expert advice and solutions to complex insurance needs. His ability to relate to clients and be a trustworthy and knowledgeable advocate help to set Miles apart as a go-to resource.
Miles was born and raised in Springfield, MO and has a deep love and loyalty to the area where he and his wife Carlee now raise their two sons. During his personal time Miles loves coaching his two boys in basketball, soccer, and baseball.
Deborah 'Deb' Coulter
Deb has been in the insurance industry for over 30 years not only as a producer, but as management and an agency owner. Deb works hard for her clients to find solutions to their unique situation which is why she prefers to be in an independent agency such as OneSource Insurance Group.
Over the 30+ years, Deb has received many awards for achievements she has accomplished. She was awarded the Agent of the Year in 2016 with the Springfield Association of the National Association of Insurance and Financial Advisors (NAIFA). She has also earned many company trips for sales achievements.
Deb’s passion through NAIFA has been being a moderator and member of the National Sub-Committee for the Leadership In Life Institute for which she served as National Chair. She has been a part of Business Networking International for 13 years and has served as President, Vice-President and Mentor.
Personally, she is married to her high school sweetheart, has two grown children, and three beautiful granddaughters. For fun she enjoys riding a motorcycle with her husband and traveling, especially to a beach somewhere. She also loves remodeling and decorating which is something she would do even without getting paid.
Deb is known and appreciated for her compassion and understanding of what her client’s needs are and to build relationships with them. An ideal client for her are small to medium sized businesses and investment property owners.
I grew up in Ottumwa, Iowa alongside two sisters and an older brother. My educational experience is all over the place, from Community college and film school to online classes. I spent over 6 1/2 years in the Mortgage industry prior to finding my way to insurance.
I joined the OneSource team in 2018. Professionally I have and always will be passionate about helping others. I think our industry bleeds over into our personal passions as well. My ideal client is someone who wants a better Insurance experience. Every one of my clients is going to be better off by having me in their corner year after year after year. With me it's not just about short-term gain, it's about the long term. I think my biggest strength is reliability. Clients can always count on me being quick to respond and rest in the knowledge that I am doing everything in my power to solve their problems.
My wife is Sara and we have been married since 2011 and have three kids; Brynlee who is 5 years old, Sawyer who is 3 years old, and Milo who is just under a year old. My wife and children are at the forefront of everything I am working towards personally and professionally.
Real Estate Agent
Krisi Nichols joined the OneSource Realty team in 2019. She is licensed in both Real Estate and Property & Casualty Insurance. Krisi is trustworthy and detail oriented with a background in banking, payroll, and insurance.
Krisi is a Springfield native and graduated from Glendale High School and continued her education at OTC. Krisi and her husband, Brandon, love to spend their free time traveling with their son. Krisi is an active member of James River Church and enjoys volunteering with community outreaches.
Krisi has a desire to listen to the needs of others and help them find solutions to move forward.